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Foire aux questions

  • Do all products have to be ordered on the site?
    All our products are present on our site, and you can order them all online. However, some products are also available for sale in our premises (building F, ground floor). In case you forgot to order online, you can still come to our premises during our opening hours (Tuesday and Wednesday, 4:15-6:15 p.m.). You can buy all the products you want, EXCEPT fruit and vegetables, bread and eggs (which must necessarily be ordered on the site).
  • What happens if a product I ordered is ultimately not available?
    If a product is ultimately not available after you ordered (and paid for) it, we will refund your credit card when you pick up your other products.
  • When can I order?
    The site is open from Thursday afternoon to Monday morning 10 a.m. You can order your products during this time.
  • When can I pick up my order?
    We welcome you to our premises (building F, ground floor) on Tuesdays and Wednesdays, from 4:15 p.m. to 6:15 p.m.!
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